Privacy Policy

1. About this policy

This page explains the handling of information submitted through the planned corporate website of Çiftel Servis Soğutma Sistemleri San. ve Tic. Ltd. Şti. and its communication channels. The company's address is İkitelli OSB, Mutsan Sanayi Sitesi, 14. Cadde M3 Blok No: 30, Başakşehir, Istanbul.

2. Information sent to us

You may supply your name, phone, email address, product or service preference and message when contacting us. Information shared by email, telephone or WhatsApp may also be used to understand your enquiry, reply and follow up.

3. Technical records and cookies

The server may collect technical access logs, including IP addresses, access times, requested pages and browser information, for site access and security purposes. Cookies, analytics or tracking tools will be assessed before the final public launch and appropriate notices or consent obtained when required.

4. External services

Links to WhatsApp, Google Maps and other third-party services may be subject to their providers' privacy terms. Embedded maps can communicate with third-party systems.

5. Security and retention

The aim is to protect personal information from unauthorised access, loss and improper use. Retention depends on the nature of the enquiry, relevant legal duties and applicable retention or deletion procedures. No unverified deletion period or security certification is promised.

6. Your rights and contact

Please review the Personal Data Notice for information about your legal rights, including correction and erasure requests. You can contact satis@ciftelservis.com or call +90 212 485 05 75.

7. Policy updates

The policy may be updated when forms, cookies, analytics technologies or service providers change. The current version is published here.

For the original Turkish legal text, see the Turkish version.